POEHALI S NAMI

Initial Data

Website age:
6 years
Business type:
Travel Agency (tour sales, hotel bookings, overseas vacations).
Promotion region:
Ukraine
Advertising platform:
Google ADS
At the start, the agency:
had attractive vacation offers, but the flow of inquiries from the website was unstable. The main issue was the lack of professionally configured advertising: the client did not know which search queries were driving traffic or the actual cost per lead.

Objectives

  • /01 Attract Clients: Drive traffic from people currently searching for vacation destinations.
  • /02 Establish "Transparency": Implement analytics to clearly track every form submission on the website or click on the phone number.
  • /03 Stand Out Among Giants: Create ads that engage travelers with better conditions, service, or "hot" prices.
  • /04 Budget Efficiency: Eliminate impressions for non-target keywords (e.g., "solo travel," "free trips," etc.).

Implementation Strategy

The core idea was to show ads only to those entering specific queries: “buy a tour,” “Turkey vacation prices,” “last-minute Egypt deals.” The advertising was segmented by destination (countries) and vacation types (family, beach, sightseeing) to offer each user exactly what they were looking for.

Work Performed

“Vacation” Query Selection

  • Collected popular names of resorts, hotels, and phrases used by people just before purchasing a tour.

  • Grouped queries: by country (Greece, Bulgaria, Turkey) and by intent (e.g., separating “last-minute tours” from “early booking”).

Ad Campaign Setup

  • Created a logical structure: if a user searches for Egypt, they see an ad specifically for Egypt, rather than generic phrases about the whole world.

  • Configured targeting for the regions of Ukraine where the agency’s services are most in demand.

Development of Engaging Ads

  • Wrote clear ad copies emphasizing key benefits: “Tour selection in 15 minutes,” “Direct flights,” “24/7 documentation assistance.”

  • Included up-to-date prices and incentives to encourage users to click on the ad.

Adding Ad “Features”

  • Configured extensions: click-to-call buttons, links to review pages, and promotional offers. This made the ads more visible and prominent.

Waste Prevention (Negative Keywords)

  • Compiled a list of words that drain the budget without results: “tourism essay,” “independently,” “jobs in tourism,” “weather.” Now, the ads focus solely on sales.

Analytics and Control

  • Trained Google to recognize when a user submits an inquiry or clicks the “Request a Call” button. Now, the exact cost per potential tourist is known.

Results

System Launched: The agency now has a fine-tuned tool for regular client acquisition.
Traffic Quality: The website attracts people who are actually planning a trip and seeking professional assistance.
Transparent Data: The owner can see which destination generates more inquiries and where it is most profitable to invest.
Savings: By excluding non-target queries, every hryvnia of the budget is spent on attracting a real buyer.
Foundation for Scaling: New destinations or seasonal offers can now be easily added to the existing advertising framework.
System Launched: The agency now has a fine-tuned tool for regular client acquisition.
Traffic Quality: The website attracts people who are actually planning a trip and seeking professional assistance.
Transparent Data: The owner can see which destination generates more inquiries and where it is most profitable to invest.
Savings: By excluding non-target queries, every hryvnia of the budget is spent on attracting a real buyer.
Foundation for Scaling: New destinations or seasonal offers can now be easily added to the existing advertising framework.

Analysis and confirmation of results

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